FAQs
How can I contact BlinkBuy?
You can email us anytime at aicreators.assistant@gmail.com and our customer service team will be happy to help you with anything you need.
Do you ship worldwide?
Yes! We ship to most countries.
Where do you ship from?
We ship directly from our partnered warehouses in Hong Kong and the Middle East, depending on stock availability.
Can I change or cancel my order?
As we aim to process orders as quickly as possible, please request any changes or cancellations within 12 hours of ordering.
All requests after this time may be denied. Your order can still be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex) as well as PayPal.
When will my order be processed?
Orders are processed Monday–Friday. Please allow 1–3 business days for processing. During holidays or sale periods, processing times may be slightly longer.
How long will it take to receive my order?
Most orders arrive within 7–14 business days after shipping, depending on your location and local customs. Remote areas may take a little longer.
What if I don’t receive my order?
If you don’t receive your order within 30 days after shipping, you’re eligible for a full refund.
Will I be charged customs or taxes?
Prices on our site are tax-free in US Dollars, which means you may be responsible for customs duties or import taxes once your package arrives in your country. These fees are set by your local customs office and are not covered by BlinkBuy.
How do I return an item?
Please contact us at aicreators.assistant@gmail.com with your order number to start a return.
What if the item I received is defective, incorrect, or damaged?
Contact us immediately at aicreators.assistant@gmail.com with your order number and clear photos of the issue. We’ll resolve the case as quickly as possible.
When will I receive my refund?
All refunds are credited to your original form of payment. If you paid by credit or debit card, your bank may take 7–10 business days to post the refund. If you haven’t received it after that time, please contact your bank or card provider.